The world’s largest cryptocurrency exchange, Binance, serving over 280 million users, has become a target for cyber fraudsters. The exchange has issued a warning to its users about fake support messages circulating on WhatsApp. Binance CEO Richard Teng instructed users to remain vigilant against phishing attempts, emphasizing that no messages related to investment or funds will be sent outside official channels.
WhatsApp Scams Surge in Europe
Binance management identified fraudsters operating in France and Italy who have been attempting to deceive users via WhatsApp. These scammers impersonate Binance representatives, offering investment advice or requesting access to user funds. Binance clearly communicated that it never provides investment opportunities, requests payments, or asks for personal information through WhatsApp.
In a social media statement, CEO Teng reiterated that Binance never communicates with users via group messages. The Binance team also reported that attacks are becoming increasingly sophisticated, with fraudsters utilizing other platforms like Telegram. Users are urged to share potential fraud attempts to increase community awareness.
Binance’s warning reminded users not to heed any messages without verification. Users are advised to obtain information only through the official Binance website, verified social media accounts, or the mobile app. The company stressed that awareness and caution are the pillars of cryptocurrency security.
Additional Security Measures and Recent Attack Reminder
Earlier this year, Binance CEO Teng encouraged users to employ two-factor authentication (2FA) and make full use of the security tools provided by the platform. This reminder followed a phishing attack involving fake SMS messages.
In that incident, fraudsters mimicked Binance’s verification messages, sending fake SMS claiming “Your account was accessed from North Korea,” attempting to convince users to move their assets to a specific wallet. Some users who fell for these messages suffered significant financial losses. Binance emphasizes the need to heighten security awareness to prevent such attacks from reoccurring.
The Binance team argues that strengthening community consciousness will enable a more effective fight against fraud. According to the company’s statement, the strongest defense in security is knowledge and vigilance: users should always verify information and avoid trusting messages from unknown individuals or groups.


