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Cryptocurrency exchange MEXC was forced to respond to speculations regarding a recently deleted account under the name “MEXC_CEO,” which many investors feared could be a sign of trouble within the company. On December 24th, MEXC shared a post addressing the recent confusion about the sudden removal of the MEXC_CEO account from X, which some users believed belonged to CEO John Chen Ju.
What’s Happening at MEXC?
The deletion of the X account in question added to the already growing fears that the crypto exchange might be troubled, following reports by several investors that their accounts had been frozen as early as December 16th and reports from some users struggling to withdraw crypto assets from the exchange.
However, the MEXC team reported that although the account was once used in an official capacity to promote the exchange, the company’s CEO left in July 2022, and since then, the person associated with the account no longer had any real connection with MEXC Official. MEXC admitted that it did not make a specific announcement when this event occurred, which led to widespread misunderstanding and confusion when the account was suddenly deleted without notice. The exchange officials apologized for the issue:
“We sincerely apologize for any confusion caused by this incident.”
Noteworthy Statements from the MEXC Team
The company stated that it aims to announce all significant personnel changes involving official media accounts to the public from now on. Following these developments, MEXC declared that it was fighting against misinformation and baseless claims aimed at tarnishing the platform.
In the past few days, some exchange users reported issues and delays with withdrawal transactions via X, with most complaints occurring over the Kaspa (KAS) token. Nevertheless, the MEXC team assured that the exchange platform was operating smoothly and that all systems were normal, and made the following statement via X on December 24th:
“Please do not be misled by rumors or individuals with malicious intent. We strongly oppose the spread of any defamation or misinformation. We reserve the right to initiate legal proceedings in response to such baseless accusations.”
